Delivery Policy
Vertaald en aangepast voor Clara & Rose London:
HERE ARE THE AVERAGE DELIVERY TIMES FOR ALL OUR PARCELS:
Once an order has been placed, we need 1–3 business days to process it. During the week this usually takes one business day, but if you order on Friday evening or over the weekend, it may take a little longer.
After the order has been processed, the parcel is shipped, and the average delivery time is 9–13 business days.
We strive to make the ordering and delivery process as simple as possible for our customers. If you still have questions or other concerns, please don't hesitate to contact our customer support. Below we explain how your order is processed and delivered.
Ordering
The ordering process at Clara & Rose London is as simple as possible. First, go to the product page and add the item you want to your cart. Click the black "Add to Cart" button.
It's important to check that you've selected the correct variants. If everything is correct, click the "Continue to Checkout" button. On the information page, fill in the correct address. Make sure all the information is accurate. Once these details have been filled in correctly, click the "Continue to Shipping" button.
On the "Shipping" page, you have the option to check the address details you've provided. It will also be noted that every delivery is completely free. As a token of appreciation to our customers, we always cover the cost of shipping and delivery. You can now continue by clicking the "Continue to Payment" button.
Payment options
On the payment page, you have several payment methods available. At Clara & Rose London, all payment options are encrypted with SSL, meaning you can always trust a secure payment environment.
- Credit card (Mastercard, Maestro, Visa)
- Google Pay
- Apple Pay
Once you've selected the correct payment method, click the "Complete Order" button, and you'll be redirected to the chosen payment provider. Follow the instructions on this page to complete your order. In the unlikely event you experience any issues with your order, you can always contact our customer support.
Shipping
When it comes to shipping, we cover all delivery costs for you. All our products are delivered completely free of charge. There is no minimum order.
Shipping your order
Found the perfect outfit or accessory on our website? Then of course you'll want to receive it as quickly as possible! That's why we make sure your order is processed and shipped as fast as we can.
To be able to offer fair prices on our products, we've chosen to group parcels in larger batches and ship them all at once once we've reached a minimum quantity. We hope you understand, and thank you for helping us build a better and more sustainable world.